Manager and Crew Courses

 

CRT offers manager and crew level courses designed to improve performance and strengthen knowledge base. The classes are available on-site or in classroom. Please contact us for course information and scheduling details.  

 

The following courses are available as part of a classroom or on-site presentation:

 

Advanced Supervisory Skills
3 Hours 


Basic Supervisory Skills
2 Hours


Delegation and Accountability
2 Hours 


Guest Services
3 Hours  


Interviewing, Hiring and Retention
3 Hours  


Leading Teams
3 Hours 


Problem Solving
3 Hours  

 

Objective Setting
2 Hours  


Local Store Marketing
2 Hours  


Four Stages of Development
2 Hours  


Questioning Techniques
2 Hours  


Crew Recruitment
3 Hours  


Customer Satisfaction
2 Hours  

Communication Skills

2 Hours