Manager and Crew Courses

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CRT offers manager and crew level courses designed to improve performance and strengthen knowledge base. The classes are available on-site or in classroom. Please contact us for course information and scheduling details.  

 

The following courses are available as part of a classroom or on-site presentation:

 

Advanced Supervisory Skills
3 Hours 

Basic Supervisory Skills
2 Hours

Delegation and Accountability
2 Hours 

Guest Services
3 Hours  

Interviewing, Hiring and Retention
3 Hours  

Leading Teams
3 Hours 

Problem Solving
3 Hours  
 

Objective Setting
2 Hours  

Local Store Marketing
2 Hours  

Four Stages of Development
2 Hours  

Questioning Techniques
2 Hours  

Crew Recruitment
3 Hours  

Customer Satisfaction
2 Hours  

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Communication Skills

2 Hours